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Director of Systems Administration @ Breakthrough Public Schools

Cleveland, OhioOnsiteFull-time
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About this role

ABOUT BREAKTHROUGH: Our mission is to provide Cleveland area scholars with an education that empowers them to lead lives full of impact and opportunity. Our network of schools centers joy, curiosity, and individual growth, uniquely positioning Breakthrough Public Schools to cultivate a learning community where all students thrive. At Breakthrough, we are committed to providing scholars with the academic, social, and emotional skills necessary to excel at learning and citizenship from kindergarten through eighth-grade promotion. We are committed to the success of every child. ABOUT THE ROLE: The Director of Systems Administration maintains and optimizes Breakthrough Public Schools' core technology platforms, focusing on administrative systems for our academic infrastructure, including our student information system (PowerSchool). This role ensures that student data is accurate, accessible, and integrated across systems to support high-quality instruction and operational excellence. The Administrator works closely with school leaders and home office teams to streamline data processes and provide technical leadership for academic applications. ESSENTIAL FUNCTIONS: System Administration & Data Integrity

• Platform Management: Serve as the primary administrator for the Student Information System (SIS) and integrated academic tools, managing user permissions, system configurations, and updates.

• Data Quality Assurance: Conduct regular audits to ensure student enrollment, attendance, and grading data remain accurate and compliant with state reporting requirements.

• System Integration: Manage automated data syncs between the SIS and instructional applications, troubleshooting API or CSV-based integration failures.

Reporting & Stakeholder Support

• Reporting & Visualization: Create and maintain custom reports and dashboards for school leaders to track key performance indicators and scholar progress.

• Technical Training: Develop documentation and lead training sessions for school-based staff on system workflows, data entry standards, and reporting tools.

• Help Desk Support: Provide Tier 2 technical support for academic systems, resolve complex user issues, and escalate bugs to vendors as needed.

• Compliance & State Reporting: Assist in preparing and submitting mandated data reports to the Ohio Department of Education and other regulatory bodies by managing the Manager, State & Federal Reporting.

EXPERIENCE AND REQUIREMENTS:

• Education: Bachelor's degree in Information Technology, Computer Science, Data Analytics, or a related field required.

• Experience: 3-5 years of experience in systems administration or data management, preferably within a K-12 education or non-profit environment.

• Software Expertise: Advanced proficiency with Student Information Systems (e.g., Infinite Campus, PowerSchool) and data visualization tools (e.g., Tableau, Power BI).

Technical Skills and Knowledge:

• Analytical Skills: Strong ability to analyze complex datasets, identify trends, and present findings to non-technical stakeholders.

• Problem-Solving: Proven track record of troubleshooting technical integrations and workflow inefficiencies independently.

• Mission Alignment: Deep commitment to Breakthrough Public Schools' mission and the success of Cleveland area scholars.

• Precision: Proven ability to manage multiple projects simultaneously with extreme precision and attention to detail.

Relationship-Focused:

• Interpersonal Savvy: Ability to build rapport with diverse stakeholders and navigate complex relationships with school and network staff.

• Discretion: Proven track record of handling highly sensitive and confidential information with absolute integrity and professionalism.

• Communication: Exceptional written and verbal communication skills with a strong "Customer Focus" orientation.

COMPENSATION AND BENEFITS: Breakthrough Schools prioritizes the well-being and security of our full.-time employees, offering comprehensive benefits. Additionally, we provide paid life insurance, short-term disability (STD), long-term disability (LTD), and supplemental life insurance. Our commitment extends further with accident and critical illness insurance, a flexible spending account, and our Employee Assistance Program access. Moreover, we understand the importance of work-life balance and enrichment. Therefore, we provide an enticing holiday and paid time off package. Our dedication to employee growth is evident through diverse training and development opportunities. These encompass personal development, professional advancement, and collaborative team-building initiatives. Additionally, eligible employees will participate in either the State Teachers Retirement System of Ohio (STRS) or the School Employees Retirement System of Ohio (SERS). At Breakthrough Schools, we prioritize the holistic well-being and career progression of our valued team members. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Performs work in an office setting with moderate levels of noise, sitting for long periods, repetitive motion using computers and phones, and exposure to fluorescent lighting. EQUAL EMPLOYMENT OPPORTUNITY: The details provided in this job posting offer an overview of the typical tasks and roles associated with this position. It aims to give candidates a sense of the primary responsibilities involved, rather than an exhaustive list of every duty, competency, or expectation. Breakthrough Public Schools upholds the principles of equal opportunity employment, ensuring fair treatment for all employees and applicants. We do not discriminate based on race, color, religion, gender, sexual orientation, or national origin. Our commitment to diversity and inclusion is integral to our organization's values and culture.

Skills

AdministrationDirector/Coordinator/ManagerOrganization-level PositionsDirector/Division Director

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