About this role
- ik zoek een baan - werkgevers - mijn carrière - over randstad Nieuw bij Randstad? Logistics Customer Service Representative - Maastricht - € 16,58 per uur - 30 - 40 uur - MBO - Mercedes-Benz Customer Assistance Center - 31 augustus 2026 - vacaturenummer: 750501 - 31 augustus 2026 - vacaturenummer: 750501 introduction With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht. what we offer Multicultural and dynamic work environment 30 to 40 hours per week Work at the CAC head office in Maastricht (NL) Full time training program Personal development Required language skills: English who you are - preferably experienced in a customer service environment; - fluent communication skills in English (An additional language would be a bonus); - the ability to remain calm and collected in difficult customer situations; - motivated and very customer minded; - can work in a team as well as on your own; - attention to detail based on organizational and time management skills; - living in the area of Maastricht; - immediately available. what will you do The Critical Parts Management team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently. In the CPM team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training an...