About this role
SCAM ALERT ! Dear website visitors, please beware of scammers impersonating our brand on social media and other communication platforms! Remember, we never ask for personal or bank details, and all employment offers go through proper screenings, interviews, and contracts. Stay safe and report any suspicious activity to us directly at +31 (0)70 311 7822 or [email protected] . 21 1 Technical Support Engineer - Dutch & English INTERESTED IN THIS JOB? Job Specs Category Customer Service/Helpdesk Engineering Region Netherlands: Hilversum Salary Depends on experience Languages English (Fluent)Dutch (Fluent) Hiring type Company hire Duration 7 months contract with view to extension Start date ASAP Job ref. 26-0513 Contact Kristina +31 (0)70 311 7822 [email protected] Description Our client is a growing and innovative technology company developing smart digital and hardware solutions that improve accuracy, efficiency and productivity for professionals working across engineering, infrastructure and other field-based industries. As part of their continued growth, they are looking for a Technical Support Engineer to join their team in Hilversum. Job Profile for Technical Support Engineer Responsibilities will include but not be limited to: - Handle technical support requests via phone, email and chat in German and English - Analyse technical issues and identify effective solutions - Guide customers through troubleshooting steps and clearly communicate resolutions - Provide hands-on technical support for GNSS receivers, mobile applications and cloud software - Repair, configure and test GNSS receivers and related hardware - Prepare and manage outgoing hardware shipments - Investigate and resolve technical issues independently, taking ownership from day one - Report recurring technical issues and customer feedback to the Product and Development teams - Support surveyors, engineers and con...