About this role
Aanmelden op Uitzendbureau.nl Customer Service Representative | German C2 Undutchables Recruitment Agency Eindhoven 2.800 tot 3.100 Status Open Solliciteer op de website van het uitzendbureau Wat wij vragen Opleiding Er is geen minimale opleiding vereist Talen - Je beheerst Engels Wat wij bieden Salaris € 2.800 tot € 3.100 Vacaturebeschrijving As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include: - Handle end-to-end order lifecycle, from entry to billing, using SAP - Coordinate with warehouse and logistics providers to ensure accurate order handling - Initiate and oversee any subcontracting needs with logistics partners - Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments - Actively track and respond to delivery date changes - Keep customers and sales informed of any updates or delays Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team - Be the first line of support for inquiries and complaints via phone or email - Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness RequirementsWe're searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must - Strong interpersonal ...