About this role
SE OFERTA PUESTO DE TRABAJO PARA CUSTOMER SUCCESS MANAGER (DISCAPACIDAD), CUYAS FUNCIONES Y TAREAS SERÁN: THIS ROLE IS INTENDED FOR INDIVIDUALS WITH DISABILITIES. WE ARE LOOKING FOR A CUSTOMER-FOCUSED CUSTOMER SUCCESS MANAGER (CSM) TO DRIVE CUSTOMER ADOPTION, RETENTION, AND VALUE REALIZATION ACROSS THE CUSTOMER LIFECYCLE. ACTING AS THE TRUSTED ADVISOR AND PRIMARY POINT OF CONTACT, YOU WILL HELP CUSTOMERS ACHIEVE THEIR STRATEGIC OBJECTIVES, MAXIMIZE THE VALUE OF THEIR UNIT4 INVESTMENT, AND IDENTIFY OPPORTUNITIES FOR FURTHER GROWTH. THE ROLE INVOLVES DEVELOPING SUCCESS PLANS, LEADING EXECUTIVE BUSINESS REVIEWS, MANAGING CUSTOMER RISKS, AND COLLABORATING CLOSELY WITH SALES, PRODUCT, SUPPORT, AND R&D TEAMS TO ENSURE CUSTOMER NEEDS ARE UNDERSTOOD AND ADDRESSED. YOU WILL ALSO BE RESPONSIBLE FOR DRIVING PRODUCT ADOPTION, SUPPORTING RETENTION AND CHURN MANAGEMENT, AND GENERATING UPSELL AND CROSS-SELL OPPORTUNITIES THROUGH STRONG CUSTOMER ENGAGEMENT. THE IDEAL CANDIDATE HAS EXPERIENCE IN A CUSTOMER-FACING ROLE WITHIN A CLOUD SOFTWARE ENVIRONMENT, EXCELLENT RELATIONSHIP MANAGEMENT AND COMMUNICATION SKILLS, AND A PROVEN ABILITY TO INFLUENCE STAKEHOLDERS AT ALL LEVELS. EXPERIENCE WITH ERP, HCM, OR FINANCIAL SOFTWARE SOLUTIONS IS HIGHLY DESIRABLE, ALONG WITH A PASSION FOR HELPING CUSTOMERS ACHIEVE MEASURABLE BUSINESS OUTCOMES., EN ARMILLA (GRANADA). SE OFRECE CONTRATO LABORAL INDEFINIDO, A JORNADA COMPLETA, HORARIO 9-18H Y SALARIO DE 2000 EUROS/MES. Datos de contacto: CÓDIGO DE OFERTA: 012026039964 958943050 - Oficina: ARMILLA. Para acceder al detalle de la oferta haga click aquí