About this role
Your mission: • Office management: visitors' reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices... bull; Sales & Customer service support: o General customer service support during peak season o Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders o Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July) o Marketing support during trade shows o Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals) o Follow up with Area Managers to make sure action item deadlines are observed o Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations o Communicate with sales team about validated prospects and their needs o Support the sales team with collection calls Your profile: bull; You have 2-3 years experience in a similar role bull; You can communicate easily in French, English and Dutch, oral and written. Any additional European language is a plus bull; You have a very good knowledge of Outlook, Word and Excel Your competencies: bull; You are customer oriented bull; You have administrative, record-keeping, and clerical skills; bull; You can work in a fast and demanding environment in a multitasking mode bull; You have strong interpersonal skills; bull; You can manage priorities and you have an eye for details bull; You are a problem-solver bull; You are organized and rigorous