About this role
As a Freight Forwarder export, you are responsible for coordinating and monitoring domestic and international shipments and serve as the point of contact for customers, carriers, and internal stakeholders. Your main responsibilities: Organizing and coordinating shipments by road, rail, sea, and air Operational monitoring of shipments (including sailings, railcars, and HSE) Preparing and processing transport and shipping documents (including Bill of Lading, Letter of Instruction, Dispatch...) Receiving and processing customs documents Managing and updating transportation information and procedures (including in SharePoint) Preparing and sending container and cargo manifests Informing customers about costs, transit times, and shipment status Ensuring accurate record-keeping and a smooth handoff within the team Who are you? Minimum A2 diploma Minimum 2–5 years of relevant experience as a freight forwarder export or in a similar role Strong operational knowledge of freight forwarding and logistics processes Knowledge of transport documentation and IT systems An IMDG certificate (dangerous goods) is a strong asset Fluent in Dutch and English, both verbally and in writing Meticulous, able to handle stress, customer-focused, and a strong communicator Able to work independently and manage priorities