About this role
Administrative Assistant
*Support Leadership & Operations at an Industry Leader*
*About Superb Group*
For over 25 years, Superb Group has been a trusted provider of landscaping and snow removal services, delivering exceptional property maintenance solutions to residential and commercial clients. As we continue to grow, we're seeking a detail-oriented and tech-savvy Administrative Assistant to support our President and operations team.
This is a dynamic role perfect for someone who thrives in a fast-paced environment and wants to be at the center of daily operations while supporting executive leadership.
*Why This Role Matters*
You'll be the operational hub that keeps everything running smoothly ? from supporting the President with critical tasks to coordinating field operations and maintaining client relationships. Your attention to detail and organizational skills will directly impact our service delivery and client satisfaction.
This isn't a typical desk job. You'll work with cutting-edge technology, coordinate with field teams, and play a vital role in our seasonal operations during our busy winter snow and summer landscaping periods.
*What You'll Do*
*Executive & Administrative Support*
* Provide direct administrative support to the President of the company * Manage communications including phones, emails, and client inquiries with professionalism * Maintain organized filing systems and ensure accurate documentation * Handle office operations and coordinate with various departments * Manage office and facility supplies, proactively monitoring and restocking as needed
*Financial & Payroll Operations*
* Support payroll processing and maintain complete employee records * Assist with invoicing processes and client statement management * Handle accounts payable responsibilities and vendor coordination * Track job costing and financial data with accuracy * Collect and verify timesheets for payroll accuracy * Perform daily payroll reconciliation using GPS tracking systems
*Operations & Dispatch Coordination*
* Monitor weather conditions and send critical snow event notifications to clients and property managers * Create and process work orders for landscaping and snow removal services * Assist with crew scheduling and route optimization * Track daily job progress and service completion * Prepare service schedules and operational updates for management teams * Ensure GPS tracking accuracy for crew accountability
*Client Communication & Support*
* Respond to client inquiries and maintain positive customer relationships * Provide real-time communication during weather events or service changes * Support new client onboarding including documentation and service setup * Assist with billing inquiries and estimate follow-ups * Maintain professional communication standards across all client interactions
*What You Bring*
*Technical Skills*
* Proficiency in Microsoft Excel, Word, Sage 50, and Gmail * Experience with data entry and document creation/processing * Ability to learn new software systems quickly * Comfort with technology and GPS tracking systems
*Professional Experience*
* Previous experience in administration, data entry, or office management * Experience in landscaping, property maintenance, or service industries is a plus * Understanding of payroll processes and financial tracking preferred
*Personal Attributes*
* Exceptional organizational skills with keen attention to detail * Strong multitasking abilities and efficient task prioritization * Excellent written and verbal communication skills * Self-motivated with a proactive approach to problem-solving * Ability to thrive in a fast-paced, seasonal business environment
*What We Offer*
*Stable Foundation*
* Join an established company with 25+ years of proven success * Work directly with executive leadership in a trusted role * Comprehensive benefits package including health and dental coverage * Opportunities for professional growth and skill develop