About this role
Job Description:
Role: On-Site Support Engineer
Role designation: Senior Technical Process Executive
Location: Vaihingen, Germany Contract type: 6 Months Contract
About us:
Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow!
One of our clients is a well-known international company. For this client we are looking for a well-organized, ambitious.
General Requirements: Valid Class B Driver's License - Good to have.Willingness to Travel - Up to 4 hours daily to client locations.Language Proficiency - Professional fluency in both German and English (C1 level).Experience - Prior experience in a customer-facing end-user support role (e.g., Helpdesk Technician, Desktop Support Specialist).Technical Knowledge: Familiarity with EUC (End-User Computing) environments.Experience with software and operating system installations and support.Solid understanding of Microsoft products and competing solutions.Problem-Solving Skills - Ability to resolve incidents, fulfill requests, and manage changes within defined SLA guidelines.Key Responsibilities: Maintain applications, operating systems, and PC hardware components.Resolve incidents in accordance with defined Service Level Agreements.Provide end-user support on-sitePerform software staging, including preparation, installation, and configuration.Handle logistics, manage inventory, and deliver equipment and services.Are you interested? Then use the next two minutes and apply with us!