About this role
ESSENTIAL FUNCTIONS:
• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure protection of company assets, team members, and guests and compliance with Iowa Racing and Gaming Commission regulations through effective installation, movement, and placement of surveillance equipment.
• Repair and maintain all surveillance department CCTV equipment.
• Work with outside vendors as necessary to oversee on-site work.
• Monitor casino games, bank, cage, slots, count room, and all areas of property under camera coverage.
• Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
• Track and complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.
Target Compensation Range:
• $24 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.