About this role
JOB SUMMARY:
The Zero Suicide Clinical & Training Coordinator serves as the training and clinical lead for the Zero Suicide initiative, coordinating day-to-day implementation activities across all participating programs. Under the oversight of VP of Whole Health Strategic Initiatives, the Clinical & Training Coordinator manages all Zero Suicide training activities, including scheduling, delivery, tracking, and evaluation of training across ICL's workforce. The Clinical & Training Coordinator coordinates universal suicide screening efforts, standardizes suicide care pathways, oversees safety planning and lethal means counseling implementation, coordinates evidence-based treatment implementation, monitors fidelity, and provides direct consultation to program staff.
ESSENTIAL JOB FUNCTIONS:
• Schedule and deliver safeTALK foundational training sessions for all ICL staff in participating programs, using ICL's internal trainer certification.
• Embed Zero Suicide content into new employee orientation and annual refresher training cycles. Develop or adapt training materials for cultural and linguistic accessibility.
• Coordinate AMSR, Safety Planning, and CALM training for clinical staff, including logistics, materials, and participant tracking.
• Oversee implementation of collaborative safety planning (Stanley-Brown model) and Counseling on Access to Lethal Means (CALM) across all programs.
• Coordinate external training engagements (CAMS, CBT-SP) with contracted consultants and ensure follow-up consultation is completed.
• Coordinate fidelity monitoring of evidence-based treatments (CBT-SP, CAMS, DBT skills), including conducting chart reviews and providing clinical consultation.
• Develop and deliver supervisor-focused training on Zero Suicide reinforcement, clinical oversight, and supportive supervision for suicide-related work.
• Track all training completion through ICL's Learning Management System (LMS) and maintain the Training Completion and Competency Tracking Log.
• Monitor training impact through post-training surveys, supervision feedback, and Workforce Survey results.
• Develop, document, and disseminate the standardized suicide care pathway, including policies, protocols, clinical workflows, and role-specific guidance.
• Coordinate veteran-specific suicide prevention strategies in ICL's transitional shelter programs, including liaison with VA medical centers and the Veterans Crisis Line.
• Participate in the Zero Suicide Academy and Community of Practice.
• Serve as a member of the Steering Council and contribute to quality improvement initiatives.
• Produce quarterly training reports for the Steering Council.
• Work closely with other administrative departments such as HR and IT to support staff training and development initiatives.
• Visit program sites to support trainings, conduct research, or support staff.
• Perform other related duties that may be assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
• Detail-oriented and takes proactive, strategic approaches to ensure quality, efficiency, and effectiveness
• Take initiative to plan and complete assigned work with a high level of accuracy
• The ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
• Excellent organizational skills
• Excellent verbal and written communication skills
• Excellent time management skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Microsoft Teams
• Self-starter while working well in a strong team environment
QUALIFICATIONS AND EXPERIENCE:
• Master's degree in social work (MSW), psychology, counseling, or a related clinical discipline; LCSW, LMHC, or equivalent New York State clinical license required.
• Minimum 3 years of clinical experience in behavioral health settings serving individuals with serious mental illness, co-occurring substance use disorders, and suicide risk.
• Certified safeTALK trainer or willingness to complete certification within 6 months of hire.
• Training in or willingness to be trained in CBT-SP, CAMS, and/or DBT.
• Strong interpersonal, organizational, and project management skills.
• Strong communication, and presentation skills.
• Experience with EHR-based clinical workflow design and quality improvement preferred.
• Experience with Learning Management Systems and training tracking tools
• Cultural competence and experience working with diverse, underserved populations.