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Team Leader-CC533501 @ INS

Brooklyn, New York, USOnsiteFull-time
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About this role

Minimum Qualifications

1. Experience:

• Minimum of 3 years of experience providing mental health services to children and families.

• At least 2 years of supervisory experience.

• Experience working with adolescents and/or young adults with serious mental illness.

• Strong knowledge of trauma-informed care, child and adolescent development, and family systems.

• Experience in community-based mental health services required.

• Experience with school-based mental health services, CFTSS, or CCBHC preferred.

2. Licensure: Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) in New York State required.

3. Work Eligibility: Must be authorized to work in the U.S.

4. Work Location Requirement: 2581 Atlantic Ave, Brooklyn, NY

Compensation

Salary: $95,000.00 annually

What we offer

We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans

• 403(b) Retirement Savings Plan with employer match

• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays

• Employee Wellness Programs: Employee Assistance Program and mental health resources

• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks

• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role: The Team Leader, Integrated Services provides clinical and administrative leadership to a multidisciplinary team of clinicians, care coordinators, peer advocates, and support staff. This role is responsible for ensuring high-quality, person-centered, trauma-informed services across clinic, community, school, and residential settings. The Team Leader oversees staff performance, program compliance, quality improvement efforts, operational workflows, and stakeholder collaboration while maintaining a small clinical caseload and participating in after-hours crisis support.

Primary Responsibilities

Leadership & Staff Development

• Provide clinical and administrative supervision to interdisciplinary staff, including clinicians, peer advocates, and fee-for-service personnel.

• Facilitate team meetings, case consultations, and clinical reviews.

• Support staff onboarding, training, mentoring, performance management, and professional development.

• Foster a culture of collaboration, accountability, and continuous improvement.

Clinical Oversight & Service Delivery

• Oversee delivery of behavioral health services, including individual, group, school-based, crisis, and community-based interventions.

• Ensure services are evidence-based, recovery-oriented, person-centered, culturally responsive, and trauma-informed.

• Monitor caseload management, service utilization, engagement outcomes, and documentation compliance.

• Promote family engagement and strengths-based interventions.

Program Compliance & Quality Improvement

• Ensure compliance with OMH, federal, state, payer, and program requirements.

• Monitor performance indicators, assessments, treatment plans, crisis services, and follow-up activities.

• Participate in audits, chart reviews, and quality improvement initiatives.

• Identify operational and clinical barriers and implement strategies to improve outcomes and efficiency.

Operations & Program Management

• Manage daily team workflows, staffing coverage, and productivity expectations.

• Track and report utilization, outcomes, and program performance metrics.

• Partner with leadership to implement new initiatives, expand services, and improve operations.

Care Coordination & Community Partnerships

• Serve as a liaison among schools, families, healthcare providers, psychiatric staff, and community organizations.

• Support smooth care transitions and coordinated service delivery through warm handoffs and referral follow-up.

Direct Service & Crisis Response

• Maintain a small direct service caseload as needed.

• Participate in an after-hours crisis rotation to support urgent client needs.

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