About this role
Job Scopes • Proactively fulfills IT service requests and resolves incidents for all VIP staff. • Provides preparation, rehearsal, and standby support for VIP meetings and video conferences. • Builds and maintains separate device profiles for VIPs. Job Reqruirement - Higher-Diploma / Degree in Information Technology or related discipline. - 2+ years of hands-on experience in field service or branch infrastructure support. - Experience with hardware diagnosis, teller terminals, basic server rack maintenance, and UPS/MCB health checks. - Must provide on-site support and equipment delivery services, requiring flexibility for travel. - Strong communication skills in both written and spoken Chinese and English. - Working Windows: Mon – Fri, 08:00 - 19:00; Sat, 08:00 - 14:00 - Working Location: Customer Office