About this role
Salary: £70,000 - 90,000 per year
Requirements: Senior leadership experience with responsibility for IT and digital services across multi-site organisationsStrong service delivery expertise and ITIL-aligned operational managementProven cybersecurity leadership within regulated or sensitive environmentsSuccessful delivery of major IT systems, platforms, and transformation programmesExperience managing budgets, third-party suppliers, contracts, and technical teamsStrong knowledge of Microsoft 365, Azure, cloud technologies, and modern workplace securityExperience with Microsoft Dynamics 365 or similar enterprise business systemsExperience within healthcare or another regulated environment is desirableA strategic, commercially minded approach combined with the ability to remain hands-on when required Responsibilities: Own the group-wide IT and digital services strategy, governance, and technology roadmapLead IT service delivery across service desk, field support, infrastructure, and business systemsDrive the implementation, optimisation, and ongoing development of Microsoft Dynamics 365Own and enhance our management systemStrengthen cybersecurity, data protection, compliance, and risk managementIdentify and embed AI technologies, including AI agents, safely and pragmatically to improve business outcomesManage IT budgets, suppliers, contracts, and technology investments to deliver value for moneyLead, develop, and inspire a multi-disciplinary IT teamEnsure technology services continue to evolve in line with business objectives and organisational growth Technologies: AIAI AgentsAzureCloudSupportITILMicrosoft 365SecurityOffice 365 More:
We are a UK-based group seeking an experienced Head of Digital Services to lead end-to-end IT operations, technology strategy, and digital transformation across our organisation and subsidiaries. This is a strategic and operational leadership role focused on delivering secure, reliable IT services while driving technology modernisation across infrastructure, business applications, cybersecurity, and ways of working. It is an excellent opportunity for an experienced IT Director, Head of IT, Head of Digital, or Head of Digital Services to shape and lead technology services at group level, balancing operational excellence with forward-thinking digital transformation. We offer a competitive salary and hybrid working in Manchester.
last updated 36 week of 2026