About this role
Salary: £64,000 - 104,000 per year
Requirements: 2–5 years of experience in a software engineering, solutions engineering, or ML deployment roleProficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)Familiarity with building LLM applications, RAG systems, or conversational AI workflowsExperience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)Ability to translate business problems into technical solutions and deliver them quicklyStrong interpersonal skills and comfort working with customers and in codeBias toward action, ownership, and continuous learning in dynamic environmentsBackground in SaaS, customer experience, support operations, or manufacturing systems is a plusExperience deploying AI in mission-critical environments is a plusPrior work with enterprise AI platforms or multi-agent orchestration is a plus Responsibilities: Partner with enterprise customers to scope and implement AI Agent use cases across complex workflowsIntegrate our IFS Loops platform with customer systemsTune agent behavior and logic to deliver measurable outcomes such as lower costs, increased efficiency, and fewer errorsTroubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoptionCollaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmapDocument technical decisions and hand off stable deployments to customer engineering or support teamsLead the design and deployment of intelligent agents across customer workflows, from discovery and prototyping through configuration, testing, and launch Technologies: AISupportLLMOraclePythonRAGSAPSalesforceServiceNowBackbone More:
We are IFS, a billion-dollar revenue company with more than 6,000 employees across all continents. Our AI technology powers our award-winning enterprise software solutions, helping our customers perform at their best when it matters most. We are flexible, innovative, and focused on creating real change and worldwide impact through agility, collaboration, and trust. We value diversity and are committed to building an inclusive workforce that reflects the communities and customers we serve. By joining our global team, you will work in a fast-paced, hands-on environment where you can make a positive impact, contribute to sustainability, and help shape the future with our AI-driven solutions. We offer a full-time role with a salary range of $150,000 to $170,000 annually plus bonus, flexible paid time off including sick and holiday leave, medical, dental, and vision insurance, a 401K with company contribution, flexible spending accounts, life insurance and disability benefits, tuition assistance, and community involvement and volunteering events.
last updated 36 week of 2026