About this role
Salary: £26,300 - 26,300 per year
Requirements: Interest in IT, technology, or digital careersGreat communication skillsBasic IT knowledge or personal use of technologyStrong attention to detail and record-keeping skillsWillingness to learn new technologies, systems, and processes Responsibilities: Act as the first point of contact for IT support queries via phone, email, ticketing systems, or remote access toolsDiagnose and resolve common hardware, software, and connectivity issuesProvide troubleshooting support for desktops, laptops, mobile devices, printers, and peripheralsSupport users with operating systems, email, cloud applications, and basic network issuesLog, track, and manage support tickets accurately in line with service level agreements (SLAs) Technologies: CloudHardwareSupportMobileNetwork More:
We are an IT support company hiring for a Help Desk Technician role focused on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career in IT support and technical services. We encourage applications from candidates interested in growing their careers with us and may also consider applicants for other roles we have available.
last updated 36 week of 2026