About this role
Salary: £26,000 - 26,000 per year
Requirements: A fully valid UK driver's license and personal car with business insurance.Demonstrated right to work in the UK.Willingness to undergo a Baseline Personnel Security Standard (BPSS) check.Ability to resolve hardware issues and basic software problems.Capable of building (operating system and required software) and deploying PCs (desktop and laptop).Good understanding of IT systems and environments.Strong customer service skills.Analytical and problem-solving mindset. Responsibilities: Attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer-focused manner, following engineering work instruction guidelines.Monitor, update, and progress assigned incidents in a timely manner.Utilize technical expertise to provide training, support, coaching, and guidance to Junior Field Service engineers.Coordinate between clients and vendors to ensure timely problem resolution.Deliver a high degree of customer satisfaction in all work undertaken. Technologies: HardwareICTSupportSecurityNetwork More:
We are a leading global provider of ICT services for large enterprises and public sector markets, currently seeking Field Services Engineers across the UK, with a position based in Glasgow. This is a full-time, permanent role with a salary range of £24,600 - £27,700, depending on experience, along with a car allowance and fuel card. The role involves maintenance and support for field-based clients, providing on-site assistance for IT hardware devices while covering various locations throughout the day. Standard working hours are Monday to Friday, from 9:00 AM to 5:30 PM, with the requirement for out-of-hours standby one week every four weeks.
We provide full training as part of our robust induction process, access to certification programs, 25 days of holiday plus UK bank holidays, a company pension scheme, private medical cover after 12 months, and a range of flexible benefits. We are committed to equality of opportunity for all and welcome applications from individuals of all backgrounds. Additionally, we offer a supportive recruitment process, where reasonable adjustments can be made upon request.
last updated 36 week of 2026