About this role
Job Description Summary The Senior Regional Customer Application Engineer (RCAE) is the primary technical interface with customers across the Americas during the early opportunity development phase, before formal proposal issuance. This role sits at the front end of the Inquiry-to-Remittance (ITR) value stream and is responsible for helping define the right solution early — balancing customer needs, commercial competitiveness, product standardization, and downstream execution readiness.
The RCAE shapes opportunities before they enter firm proposal by clarifying technical scope, identifying ke