About this role
Job summary
Are you an organised, proactive problem-solver who thrives in a fast-paced healthcare environment? Do you want a role where your work genuinely makes a difference to women every single day?
We're looking for an Operational Coordinator to join our Gynaecology and Maternity Services at Ipswich Hospital. This is a fantastic opportunity to play a key operational role within a supportive, multidisciplinary service at the heart of patient care.
We are looking for experienced individual in an operational, administrative, or coordination role (NHS or healthcare experience desirable), with strong organisational and time-management skills. Excellent communication and interpersonal skills, confident working with data, systems and multiple stakeholders.
Please be advise we can close the advert earlier if sufficient number of application received.
Main duties of the job
As an Operational Coordinator, you'll be central to the smooth and safe running of our Gynaecology and Maternity services. Working closely with clinical teams, managers, and support services, you'll help coordinate day-to-day operations, manage patient flow, and respond effectively to the changing demands of a busy service.
You'll be a calm, confident presence who can prioritise, communicate clearly, and keep services running efficiently -- even when things get busy.
Coordinating daily operational activity across Gynaecology and Maternity services including managing a large team of administrators. Supporting patient flow, capacity management, and escalation processes, liaising with midwives, clinicians, ward teams, and corporate services. Monitoring staffing levels and supporting safe workforce deployment, using data and systems to support effective decision-making. Contributing to service improvement and quality initiatives.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Previous experience of managing staff Working to short time scales and meeting deadlines Working in a multidisciplinary environment
Desirable
Previous experience of managing staff within the NHS. Previous medical secretary experience.
Qualifications Essential
Management/Business/Administration degree or proven management experience at equivalent level Leadership courses/ qualification or commitment to work towards
Desirable
Prince 2 or project management course
Knowledge Essential
Wider knowledge of DOH and NHS Knowledge of performance management
Desirable
NHS IT systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Ipswich
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)