About this role
Job summary Package Description: We are looking for a highly organised and reliable Part-Time Administrator to join our team. This is a fantastic opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and takes pride in providing a high standard of administrative support. The Administrator role will support the back-office functions of the BSW (B&NES, Swindon, Wiltshire) Community Health SPA and has a key role in providing administrative, clerical and organisational support to services. The role will liaise with other departments and services, responding effectively to enquiries from patients/service users, referrers/ health care professionals, other agencies and the public. The role will consistently promote a patient focussed service, delivering a positive customer experience and supporting effective internal and partner working relationships across BSW. This is a demanding role requiring high levels of administrative skills / communication skills...
Main duties of the job We are looking for a highly organised and reliable Part-Time Administrator to join our team. This is a fantastic opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and takes pride in providing a high standard of administrative support. The Administrator role will support the back-office functions of the BSW Community Health SPA and provide administrative, clerical, and organisational support to services. The role involves responding to inquiries from patients, service users, referrers, healthcare professionals, other agencies, and the public. It is a demanding role requiring administrative and communication skills, including managing sensitive and confidential information. The role works 18 hours per week at Greenways Business Park in Chippenham.
About us HCRG Care Group, established in 2006, is one of the UK's leading independent providers of community health and care services. They work with health and care commissioners and communities to transform services focusing on experience, efficiency, and improved outcomes. They deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, MSK services, and adult social care and wellbeing services. They support communities across England and help over half a million people each year, guided by values: we care, we think, we do. HCRG Care Group is committed to equal opportunities and welcomes applications from diverse backgrounds. They are a Disability Confident Committed company.
Job description Job responsibilities Package Description:
We are looking for a highly organised and reliable Part-Time Administrator to join our team. This is a fantastic opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and takes pride in providing a high standard of administrative support.
The Administrator role will support the back-office functions of the BSW (B&NES, Swindon, Wiltshire) Community Health SPA and has a key role in providing administrative, clerical and organisational support to services. The role will liaise with other departments and services, responding effectively to enquiries from patients/service users, referrers/ health care professionals, other agencies and the public.
The role will consistently promote a patient focussed service, delivering a positive customer experience and supporting effective internal and partner working relationships across BSW.
This is a demanding role requiring high levels of administrative skills / communication skills and the ability to work proactively as part of a team. The role may also require verbal and written client and stakeholder contact, requiring a high level of inter-personal skills. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.
Please see the job description attached for further responsibilities.
This is a part-time role working 18 hours per week.
Base: Ground Floor Unit 1, Greenways Business Park, Chippenham, SN15 1BN
The ideal candidate will have -
Essential:
Maths and English GCSE (A-C) or equivalent level Administration Experience IT Systems Experience High level of computer literacy to include a good working knowledge of Microsoft Office packages including Outlook, Word, Excel Accurate and efficient IT and keyboard skills Effective interpersonal, organisational and communication skills Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing Ability to work with discretion, sensitivity and maintain confidentiality Good planning and organisational skills and ability to meet deadlines Ability to prioritise and manage workload within a busy environment Ability to work as part of a team Excellent planning and organisational skills and ability to meet deadlinesDesirable:
NVQ II Administration NVQ II Customer Services Previous health or social care experience Understanding of medical terminology Knowledge of clinical systems or databasesOther Requirements: Ability to travel to another BSW base as required.
Package Description
As an Administrator, youll be part of our valued team based at Greenways. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of £25,500 - £27,098 Pro Rata with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each yearAbout the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Person Specification
Qualifications Essential
Essential: Maths and English GCSE (A-C) or equivalent level Administration Experience IT Systems Experience High level of computer literacy Good working knowledge of Microsoft Office packages including Outlook, Word, Excel Accurate and efficient IT and keyboard skills Effective interpersonal, organisational and communication skills Desirable: NVQ II Administration NVQ II Customer Services Previous health or social care experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HCRG Care Group
Address HCRG Care Group
Chippenham
SN15 1BN
United Kingdom
Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)