About this role
Job summary
An exciting opportunity has arisen to join our innovative Digital Education Team. We welcome applications from motivated individuals with a passion for using digital technology to support staff development and enhance patient care.
The successful candidate will deliver and evaluate high-quality training to individuals and groups through a blended approach, including face-to-face sessions, virtual platforms and eLearning. Experience in clinical systems training and digital content development is desirable, but full training and support will be provided. The role involves creating engaging learning resources such as eLearning modules and instructional videos.
We are seeking a reliable and adaptable individual with strong communication skills and the ability to explain complex information clearly. You will work autonomously, manage your workload effectively and contribute positively to a supportive team. Flexibility to travel between sites and occasional evening or weekend working is required. The role is based at Royal Bolton Hospital, with flexible and agile working supported.
Main duties of the job
Provide training, support and knowledge to support the implementation and development of all elements of Digital Education being implemented within the Trust. To ensure that all users make full and effective use of Digital tools by evaluating and testing current and new software, as well as planning, developing, delivering and evaluating training courses.
Previous applicants need not apply.
About us
The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the Digital applications of which this role will be a key part.
We hope the above has encouraged you to join a high-performing Informatics team in an equally high-performing Trust! We look forward to hearing from you.
Job description Job responsibilities
Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring.
Receive, assess and respond to user queries providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate.
Liaise and communicate effectively with users, and internal and external contacts as required.
To support the wider Digital Team and take responsibility for managing training and testing aspects of projects, highlighting any issues to the relevant Project Team member.
Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required.
Represent Digital, or deputise for the Digital Education Manager, at meetings internal and external to the Trust.
Acquire and maintain detailed knowledge of the systems/applications and provide advice and support to assist departmental managers and colleagues when appropriate.
Person Specification
Experience Essential
Experience of working in the NHS and using computerised systems in the Nhs Experience in supporting and training staff in clinical systems Experience in developing e-learning packages Knowledge/experience of TNAs, design, plan, delivering training
Skills Essential
Highly Computer literate Excellent presentation skills Experience of using Microsoft 365 applications Experience of using Clinical Systems
Knowledge Essential
Indepth knowledge/experience of computerised clinical systems in the NHS
Desirable
Knowledge of other departmental systems
Qualifications Essential
Evidence of formal teaching/training qualification or equivalent experience Evidence of CPD
Desirable
Achievement of Project Management qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bolton NHS Foundation Trust
Address Bolton Hospital
Minerva Rd
Bolton
BL4 0JR
United Kingdom
Employer's website http://www.boltonft.nhs.uk/ (Opens in a new tab)