About this role
Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours, dementia and dual diagnosis (drug & alcohol).
Casual shifts available:
(Female workers ONLY)
Location: Bradbury
Tuesday, Wednesday and Friday: 10am - 2pm
Requires experience in: AOD support, mental health, brain injury, and personal care.
(Female workers ONLY)
Location: Penrith
Thursday: 10am - 3pm
Requires experience in mental health
(Female or Male workers)
Location: Chipping Norton
Monday and Wednesday: 11am - 1pm
Requires experience with dementia
Key Responsibilities of this role:
• Experience supporting people with complex needs, ABI, dementia, and/or mental health
• Supervision and prompting of medication administration
• Strong emotional regulation and calm communication style
• Use validation, reassurance, and redirection during distress
• Respect choice and control, including refusal of support
• Follow Behaviour Support Plans and safety protocols
• Personal care and manual handling when necessary
• Assistance with hygiene, cleaning, and bedding
• Maintain accurate, objective documentation
What you bring:
• A reliable car with comprehensive insurance (mandatory), full unrestricted Australian driver's licence, and willingness to travel across Sydney
• Proven reliability, professionalism, and excellent communication
• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
• Calm under pressure; strong judgment and boundaries
• Smartphone literacy for rostering and documentation
Must-have compliance (or willing to obtain):
• NDIS Worker Screening Check
• Working With Children Check (NSW)
• First Aid & CPR
• Police Check
• Unrestricted work rights in Australia
• Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)
Why join SHCS:
• Consistent shifts with a supportive team and on-the-ground coaching
• Pathway to part-time employment after consistent performance
• Paid training and upskilling in behaviour support and mental health
• Competitive Award pay with penalties and allowances, plus KM reimbursement
• Meaningful work where your reliability genuinely changes lives
$36.81 - $37.95 per hour + super + allowance