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Residential Care Worker (High Intensity) - Wollongong @ Sydneyhealthcare

Not specifiedOnsiteFull-time
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About this role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

We have Casual and Part time shifts available:

Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential.

Shift duration ranges from 3hrs - 8hrs.

This role requires:

• Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability

• Familiarity with restrictive practices

• Management of high and frequent behaviours of concern

Behaviours of concern you must be confident supporting:

• self-injurious behaviours (e.g., head hitting, biting)

• physical aggression (e.g., grabbing, scratching, striking)

• property damage (e.g., throwing items, slamming doors)

• absconding/exit-seeking behaviours

• sensory-seeking and repetitive behaviours

• complex personal care needs (including hygiene and faecal smearing support)

Key responsibilities

• Follow BSP strategies consistently (including Green/Yellow/Red response)

• Use low arousal de-escalation and proactive support strategies

• Provide personal care, hygiene support, and daily living assistance

• Medication administration (Webster packs) and PRN processes as authorised

• Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting

• Maintain participant dignity, privacy, and professional boundaries

• Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call)

What we’re looking for

• SIL experience and confidence with complex behaviours (highly regarded)

• Strong documentation skills and ability to follow plans precisely

• Medication competency (or willingness to complete competency assessment promptly)

• Calm under pressure, consistent, and respectful communication

Essential requirements:

• NDIS Worker Screening Check (or willingness to obtain immediately)

• National Police Check

• First Aid + CPR (current)

• Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)

• Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)

• Unrestricted Australian work rights

• No sponsorship provided

• Two professional references

$46.70 per hour + super + allowance

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