About this role
Salary: R29 000 - R32 000 per month
Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.
Role overview
You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.
You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Key responsibilities
Own day-to-day client queries by email and phone through to resolutionKeep client records, contracts and account details accurateCoordinate onboarding for new clients and gather what is neededPrepare service reports and renewal paperworkChase internal teams so client commitments land on timeEscalate risks early rather than letting them driftWhat you'll need
Two or more years in client services, account admin or customer supportExperience with a CRM or service desk tool such as HubSpot, Salesforce or ZendeskConfident, professional written English with clientsComfortable managing several accounts without dropping detailReliable home internet and a quiet space for UK-hours workNice to have
Exposure to B2B or professional services clientsExperience with renewals or contract adminFamiliarity with SLA reportingWhat's on offer
A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.
Remote Recruitment connects South African talent with UK employers. We reply to every application.