About this role
We’re looking for a detail-oriented and customer-focused individual to join our team as an Alternative Feeds Administrator. If you enjoy working in a fast-paced environment, are highly organised, and take pride in delivering great service, this role offers a fantastic opportunity to support a key part of our business. You’ll be part of a collaborative team that supports British agriculture and works together across departments to deliver high standards and shared success. Contract: Temporary (12 months) Hours: Full-time Hours of Work: 40 Hours per week, working Monday to Friday As an Alternative Feeds Administrator, you’ll support the day-to-day operations of the Alternative Feeds Trading team. You’ll help manage customer contracts, process orders, coordinate deliveries, and maintain accurate records. This is a varied role that combines administrative precision with customer service and teamwork. Key responsibilities include: • Being the first point of contact for customers, delivering friendly and professional support • Responding to enquiries with clarity, empathy, and a solution-focused mindset • Supporting monthly customer contract call-outs and coordinating orders for Buckets and Blocks • Processing call-offs and managing sales and purchase contracts using internal systems • Liaising with suppliers and transport providers to ensure smooth delivery operations • Maintaining accurate customer records and contract details • Supporting contract administration and contributing to efficient workflows