About this role
Job summary The Clinical Business Manager (CBM) for the Division of Medicine will provide dynamic and visible operational leadership across a complex portfolio of services, ensuring the delivery of safe, high-quality, patient-centred care. The post holder will work in partnership with clinical, nursing and corporate colleagues to lead service performance, operational delivery and strategic transformation programmes, with a particular focus on Urgent and Emergency Care (UEC) pathways and improving patient flow across the health system.
Main duties of the job
The CBM will have responsibility for driving performance against key operational and constitutional standards, including 4-hour Emergency Department performance, reduction in 12-hour waits, elective and non-elective recovery targets, and delivery of agreed quality, workforce and financial objectives. They will provide strong leadership to multidisciplinary teams, fostering a culture of accountability, collaboration, continuous improvement and excellence in patient care.
The successful candidate will be a highly motivated, resilient and forward-thinking leader with a strong understanding of UEC systems, acute hospital operations and service transformation. They will play a pivotal role in leading and implementing changes to the Acute Medicine model, identifying opportunities for innovation and improvement, and ensuring services are responsive to the changing needs of patients and the organisation.
As a key member of the divisional leadership team, the post holder will demonstrate excellent stakeholder management skills, the ability to influence across organisational boundaries, and a commitment to delivering sustainable improvements that enhance patient outcomes, staff experience and operational performance. They will champion a patient-centred approach in all aspects of service delivery, ensuring that quality, safety and experience remain at the heart of decision-making
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description Job responsibilities
Please see attached Job description for details
To lead and manage the clinical business units ensuring the best use of available resources to provide efficient and effective delivery of all services in line with best practice and quality standards To support the development of the Divisional and Trust strategy through understanding the strategic contribution of the services delivered by the clinical business units. To develop a culture within the clinical business units that encourages the use of initiative, individual and team responsibility and open communications. To effectively manage the clinical business units staff To effectively manage the clinical business units budget and finance To lead the clinical business units governance arrangements To manage self and workload in a way that ensures the continued support of others
Person Specification
Knowledge and Experience Essential
Demonstrable experience of senior operational management in NHS Detailed understanding and experience of the operation of acute hospital services Proven ability to manage change, service activity and development within a large and complex organisation Experience of managing a large budget. Detailed knowledge of Clinical Governance and risk management Comprehensive understanding and application of Department of Health policy
Desirable
Experience in a tertiary surgical service
Qualifications Essential
Education to Masters/Fellowship level or equivalent Appropriate professional management qualification Participation in continuing professional development to improve and update specialist knowledge
Desirable
Diploma in NHS Management or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lancashire Teaching Hospitals NHS Foundation Trust
Address Royal Preston Hospital
Sharoe Green Lane
Preston
PR2 9HT
United Kingdom
Employer's website https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)