About this role
Lead System Engineer
Job description: Job Purpose The Storage & Backup Administrator is responsible for the administration, optimization, security, availability, and lifecycle management of enterprise storage and backup infrastructures across cloud, on-premises, and hybrid environments. The role ensures business continuity through effective backup, recovery, disaster recovery (DR), capacity management, and storage performance optimization while supporting mission-critical applications and enterprise workloads.
Roles & Responsibilities Storage Infrastructure Administration • Install, configure, and manage cloud storage, enterprise storage platforms including SAN, NAS, Object Storage, and Software-Defined Storage solutions. • Provision and manage storage resources for servers, virtualization platforms, databases, and containerized environments. • Administer Fibre Channel, iSCSI, & NVMe storage infrastructure. • Perform storage allocation, zoning, LUN masking, and capacity planning activities. • Ensure optimal storage performance, availability, and scalability. Enterprise Backup Administration • Manage enterprise backup and recovery solutions across physical, virtual, cloud, and containerized workloads. • Configure and maintain backup schedules, retention policies, and compliance requirements. • Monitor backup jobs and ensure successful completion within defined SLAs. • Perform backup validation and restoration testing activities. • Support business-critical application backup requirements. Disaster Recovery & Business Continuity • Design, implement, and maintain disaster recovery solutions. • Conduct periodic DR drills and recovery testing exercises. • Ensure adherence to Recovery Point Objective (RPO) and Recovery Time Objective (RTO) commitments. • Manage replication technologies and offsite backup strategies. • Support enterprise business continuity programs. Storage Performance & Capacity Management • Monitor storage performance, latency, throughput, and utilization metrics. • Conduct trend analysis and growth forecasting. • Optimize storage allocation and tiering strategies. • Perform capacity planning and lifecycle management. • Recommend storage modernization and cost optimization initiatives.
Cloud Storage & Backup Management • Administer cloud-based storage and backup platforms across Azure, AWS, and hybrid cloud environments. • Implement backup and archival strategies for cloud workloads. • Manage cloud-native backup solutions and storage lifecycle policies. • Optimize cloud storage consumption and associated operational costs. • Support cloud migration and modernization initiatives.
Security & Compliance • Implement storage security policies, access controls, encryption, and data protection mechanisms. • Ensure backup and storage environments comply with organizational security standards. • Support audit requirements and regulatory compliance frameworks such as ISO 27001, SOC2, GDPR, and PCI-DSS. • Conduct vulnerability assessments and remediation activities. • Ensure immutability and ransomware protection strategies are implemented.
Incident & Problem Management • Troubleshoot storage, backup, and recovery-related incidents. • Perform root cause analysis (RCA) for critical failures and outages. • Participate in Incident, Problem, Change, and Release Management processes. • Maintain operational documentation, SOPs, and recovery procedures. • Ensure SLA compliance across all storage and backup services. Automation & Service Improvement • Develop automation scripts using PowerShell, Python, Shell Scripting, or vendor APIs. • Implement Infrastructure-as-Code (IaC) and automation frameworks where applicable. • Continuously improve backup success rates, storage efficiency, and operational processes. • Support platform modernization and transformation initiatives. Experience & Educational Requirement BE/B-Tech or equivalent with Computer Science or Electronics & Communication
RELEVANT EXPERIENCE • Minimum 8–10 years of hands-on experience in enterprise storage and backup administration within large-scale IT environments. • Proven experience in managing Cloud Storage, SAN, NAS, Object Storage, and enterprise-grade backup and recovery solutions. • Strong practical exposure to administering and supporting large-scale enterprise storage infrastructures across on-premises, cloud, and hybrid environments. • Experience supporting storage and backup requirements for VMware, Hyper-V, Kubernetes, and cloud-based workloads. • Strong understanding of disaster recovery, business continuity, data protection frameworks, backup retention, and recovery strategies. • Experience working in 24x7 managed services, enterprise operations, and SLA-driven support environments. • Excellent analytical, problem-solving, and troubleshooting skills with the ability to resolve complex storage and backup issues. • Customer-focused, service-oriented approach with strong ownership, communication, and collaboration skills. • Relevant certifications in storage, backup, cloud, virtualization, or data protection technologies will be an added advantage.