About this role
Job summary In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care. Key Responsibilities Coordinate the patient journey from point of referral Communicate effectively with patients, families and multidisciplinary teams Maintain and track patient information using EMIS and Excel Support efficient admissions, transfers and discharges Ensure every patient and family experience is as smooth and supportive as possible Uphold and reflect the values of the hospice in all interactions
Main duties of the job Excellent communication and organisational skills IT literate, with experience using systems such as EMIS and Excel Ability to manage multiple priorities A compassionate, patient-centered approach
About us St Marys Hospice provides care and comfort for patients living with any life shortening illness or long-term condition and their family. We support people from the moment of diagnosis and their families for longer.
Job description Job responsibilities
Were looking for an organised and compassionate Patient Flow Coordinator to help ensure a smooth and supportive journey for patients and their families.
In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care.
Key Responsibilities
Coordinate the patient journey from point of referral Communicate effectively with patients, families and multidisciplinary teams Maintain and track patient information using EMIS and Excel Support efficient admissions, transfers and discharges Ensure every patient and family experience is as smooth and supportive as possible Uphold and reflect the values of the hospice in all interactionsWhat Were Looking For
Excellent communication and organisational skills IT literate, with experience using systems such as EMIS and Excel Ability to manage multiple priorities A compassionate, patient-centred approachHours
Mon- Saturday 7:00- 15:00 or 08:00- 16:00 as suitsMake a difference by helping every patients journey run smoothly, with dignity and care.
Person Specification
General Requirements Essential
Please refer to job description above
Desirable
Please refer to job description above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St. Mary's Hospice
Address
Cumbria
LA12 7JP
United Kingdom
Employer's website https://www.stmaryshospice.org.uk/ (Opens in a new tab)