About this role
Job summary
We are looking for a registered mental health practitioner to join the new Crisis Access Hub as a Band 6 Clinical Screening Practitioner. This is a key role in the Crisis Pathway Redesign Programme, supportingtimelyand consistent access to the rightcrisissupport across Kingston, Merton, Richmond,Suttonand Wandsworth.
The role is focused on telephone and electronic referral screening,prioritisation,signpostingand onward routing. It does not include face-to-face assessment, homevisitsor treatment. You will work within agreed clinical frameworks, using judgement toidentifyrisk,urgencyand the mostappropriate pathway, with escalation to Band 7 whererequired.
Main duties of the job
We are committed to getting thevery bestout of our staff andsupportstaff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Band 7 Senior Clinical Screening Practitioner, crisis pathway senior practitioner roles, liaison psychiatry, home treatment, urgentcareand leadership posts.
We have expert services, a richhistoryand a clear commitment to providing the best quality care for those with mentalill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This isa great timetojoin us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further 120m to upgrade andmoderniseour estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
About us
Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description Job responsibilities
The post holder will screen referrals into the Crisis Access Hub using agreed protocols, clinicalrecordsand information from referrers to support safe pathway decisions. You will contribute to the 1-hour screening target by managing your own referral workload, documenting decisions clearly and escalating delays,complexityor uncertainty to the Band 7 Senior Clinical Practitioner. You willidentifyrisk, safeguardingconcernsand immediate safety issues, apply the trusted assessor principle whereappropriate, and route referrals to the right onward service. The role requires sound clinical judgement, clear communication,accuratedocumentationand the ability to work calmly in a high-demand crisis access environment.
Use of Artificial Intelligence (AI) in job applications
If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.
Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.
Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.
Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.
Person Specification
Training & Qualifications Essential
RMN with current NMC registration or relevant professional registration. Evidence of continuing professional development. Training or experience relevant to risk assessment, safeguarding or crisis work.
Desirable
Degree or diploma level qualifications. Training in telephone triage, crisis work, brief interventions, risk formulation, or quality improvement.
Experience Essential
Post-qualifying mental health experience. Experience working with people presenting in a mental health crisis. Experience of risk assessment and safety planning. Experience working within a multidisciplinary or multi-agency setting.
Desirable
Experience of telephone-based clinical decision-making, duty work or referral screening. Experience in HTT, crisis, liaison psychiatry, SPA, urgent care or NHS 111 mental health pathways.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name South West London and St Georges Mental Health NHS Trust
Address Springfield University Hospital
Springfield Drive
London, Tooting
SW17 0YF
United Kingdom
Employer's website https://www.swlstg.nhs.uk/ (Opens in a new tab)