About this role
Job Title Executive - FacilityJob Description Summary Job Description
• Key Responsibilities • Oversee daily soft services operations including housekeeping, pantry, façade cleaning, and waste management. • Ensure cleanliness, hygiene, and upkeep of all office areas as per defined standards. • Supervise housekeeping staff, assign duties, and monitor performance. • Conduct routine inspections of premises and ensure timely corrective actions. • Coordinate with vendors for manpower deployment, consumables, and service quality. • Maintain inventory of cleaning materials, tools, and consumables. • Ensure adherence to safety, hygiene, and compliance guidelines. • Handle client interactions, address service-related concerns, and ensure customer satisfaction. • Prepare daily/weekly/monthly reports on soft services performance and activities. • Support in planning and execution of events, deep cleaning, and periodic maintenance activities. • Monitor attendance, discipline, grooming, and training of soft service staff. • Ensure timely escalation and resolution of operational issues. • Assist Facility Manager in audits, documentation, and continuous improvement
Skills & Competencies
• Strong communication and interpersonal skills. • Ability to manage teams and coordinate with multiple stakeholders. • Good knowledge of housekeeping standards, chemicals, and equipment. • Problem‑solving attitude with attention to detail. • Proficiency in MS Office for reporting and documentation
INCO: “Cushman & Wakefield”