About this role
Job Title Executive - Front OfficeJob Description Summary Job Description Key Responsibilities:
• Front Desk & Visitor Management • Greet and welcome visitors, guests, and clients in a professional and courteous manner • Manage visitor entries, ID issuance, and access control as per site security protocols • Coordinate with security for visitor movement and approvals • Handle incoming and outgoing courier, parcels, and mail • Communication & Coordination
• Attend and direct incoming calls to the concerned departments • Maintain communication with internal teams, vendors, and facility staff • Respond to general inquiries and escalate issues when required
• Helpdesk & Administrative Support
• Log service requests and complaints in the helpdesk system (if applicable) • Coordinate with housekeeping, security, and engineering teams for issue resolution • Maintain front office records, registers, and reports • Assist in meeting room bookings, guest seating, and administrative arrangements
• Client & Employee Support
• Support onboarding of new employees and managing guest visits • Ensure smooth coordination during client visits, audits, and reviews • Maintain high service standards and professionalism at all times
• Compliance & Hygiene
• Ensure reception and front office area is well maintained, clean, and presentable • Adhere to company policies, safety norms, and confidentiality standards
• Educational Qualification
• Graduate / 12th Pass (Graduate preferred)
• Experience
• 1–3 years of experience in a front office, reception, or customer service role • Experience in corporate offices, IT parks, or facility management setups preferred
• Required Skills & Competencies
• Good communication skills (English, Hindi & local language preferred) • Pleasant personality with customer‑focused attitude • Basic computer knowledge (MS Outlook, Excel, Word) • Ability to multitask and handle work pressure • Professional appearance and telephone etiquette
INCO: “Cushman & Wakefield”