About this role
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Position Summary: The Commercial Lines Producer will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit commercial prospects, and implement creative solutions and revenue generating plans.
Job Responsibilities:
• Primarily generate Commercial Lines leads and sales for the company. • Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business.
• Contribute to brokerage revenue goals by promoting and selling insurance products and services
• Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence
• Assess client needs and provide advice on appropriate coverage levels and products. • Calculate premiums, assess risks and prepare documentation for clients. • Respond to telephone calls and correspondence from existing or potential customers in a timely manner
• Provide a potential customer with the appropriate products in accordance with the company's underwriting rules and procedures in order to avoid risks and maintain a profitable book of business. • Provide additional product offerings to existing customers in order to increase sales opportunities and meet customer needs. • Respond to customer complaints and resolve matters in a satisfactory manner. • Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files. • Keep up to date on all products and services offered by the brokerage. • Attend industry training programs as necessary.
Qualifications:
Education – Bachelor’s Degree or equivalent experience.
Required Job Skills
• Advanced knowledge of Microsoft Office Suite and understanding of social media platforms.
• Proven experience selling.
• Strong customer service skills and communication skills (both verbal and written).
• Valid driver's license and reliable vehicle.
Compensation: The base salary range for this role is $60,000-$80,000 [annually/hourly]. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.