About this role
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Small Business Unit – Commercial Lines Insurance Position: Commercial Lines Small Business Underwriter / Account Manager Job Summary: Responsible for managing and servicing a portfolio of small commercial business accounts. The role evaluates insurance risks, prepares quotes, handles renewals and endorsements, works with agents/brokers, and ensures profitable growth while delivering strong customer service. Key Responsibilities
• Underwrite small commercial risks in accordance with company guidelines and authority. • Review applications, loss history, financial information, and other underwriting data. • Quote and bind commercial insurance policies. • Manage new business, renewals, endorsements, cancellations, and policy changes. • Develop and maintain relationships with independent agents and brokers. • Analyze exposures and recommend appropriate coverage, limits, deductibles, and pricing. • Identify cross-selling and account-rounding opportunities. • Monitor portfolio performance, profitability, retention, and new-business production. • Coordinate with claims, billing, operations, and underwriting support teams. • Ensure compliance with underwriting guidelines, state regulations, and company procedures. • Use underwriting systems and automated tools to process business efficiently.
Typical Commercial Lines
• Businessowners Policy (BOP) • Commercial General Liability (CGL) • Commercial Property • Business Auto • Workers' Compensation • Umbrella/Excess • Inland Marine • Professional or specialty coverages, depending on the business segment
Qualifications
• 2–5+ years of commercial insurance experience, depending on level. • Knowledge of small-business commercial insurance products and underwriting principles. • Strong analytical and decision-making skills. • Ability to interpret loss runs, financial information, and risk characteristics. • Strong communication and relationship-management skills. • Familiarity with insurance policy forms, rating, and underwriting systems.
Compensation: The base salary range for this role is $55,000–$65,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.