About this role
Job Title: Associate, Sales Development - Bilingual Job Description The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.You will:
• Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value. • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach. • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets. • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always. • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel. • Document all relevant prospect and customer interactions on CRM (Salesforce). • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process. • Review and report daily, monthly and quarterly metrics to help achieve sales goals. • Provide accurate customer success to Managers in a clear and concise way. • Partner with colleagues to facilitate best-practice sharing and continual learning.
You have:
• Must have - 3+ years of overall professional experience • Must have - 1.5+ years of work experience in B2B sales, consultative sales in a target driven environment or account management (ideally within a large tech and/or advertising organization) • Ideally, this experience will have been gained in a new business, customer acquisitions environment. • Experience in cold calling, lead generation and lead qualification. • Fluency language requirements (B2+) English. • Highschool diploma, minimum. • Salesforce experience or similar CRM tools. • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time. • Marketing knowledge gained in a professional or educational setting. • An ability to think creatively and react quickly to tailor messaging to different conversations. • Strong time-management skills and the ability to work independently. • Comfortable in a constantly changing fast paces start-up environment. • Confident using technology and speaking on the phone and zoom meetings. • Proven ability to influence others and create a sense of urgency.
Location: Costa Rica- San Jose Language Requirements: English (Required), Spanish (Required) Time Type: Full time