About this role
Job Title: Telco Sr. Sales Manager - Onsite in Santry, Dublin - CV Required Job Description We are seeking an experienced Senior Sales Manager to lead a team of approximately 20 sales professionals within a complex outsourced telecommunications sales operation.
This is a key leadership role, responsible for delivering commercial performance, developing the team and ensuring strong execution against agreed client objectives and KPIs.
The successful candidate will have a strong and demonstrable background in telecommunications sales, together with proven experience managing sizeable, target-driven sales teams.
This is an environment that requires a confident, resilient and commercially focused leader who can navigate a challenging sales process, maintain high standards and build strong relationships with both the team and client stakeholders.adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.Key Responsibilities
• Lead, motivate and develop a team of approximately 20 sales professionals. • Own team performance against sales, revenue, conversion, productivity and quality KPIs. • Drive a culture of accountability, coaching and continuous improvement. • Identify and address performance gaps through structured coaching and action plans. • Ensure consistent execution of the agreed sales process and client requirements. • Build a strong, professional relationship with client stakeholders and provide clear performance updates. • Identify opportunities to improve sales effectiveness, productivity and customer outcomes. • Work closely with Operations and other stakeholders to deliver overall business objectives.
What We're Looking For Essential
• Strong telecommunications industry experience is essential. IT experience is an advantage. • 5+ years of Sales leadership experience • Proven experience managing a sales team of 15–25+ people. • Strong track record of delivering against challenging sales targets. • Experience in a high-volume, KPI-driven sales environment. • Excellent coaching and people-management capability. • Strong commercial awareness and understanding of sales performance metrics. • Confident stakeholder management and communication skills. • Resilience and the ability to perform effectively in a challenging and fast-paced environment.
Ideally
• Experience in an outsourced, BPO or contact-centre sales environment. • Experience managing a sales operation on behalf of a major telecoms provider. • Strong knowledge of telecoms products and services, such as mobile, broadband, connectivity, cloud or related solutions. • Experience managing complex sales processes and client requirements.
Location: Ireland, Dublin -Santry Language Requirements: English (Required) Time Type: Full time