About this role
During the 6 month placement the participant will gain practical experience in various aspects of working in an office. On a daily basis, you will be involved in customer service, answering the phone and taking messages. The participant will assist and learn their duties with the mentorship of an experienced member of staff. The participant will assist and learn in the following: Microsoft Software, Wordpress, quickbooks, administration procedures, social media. The participant will be part of a team that will be there to offer any support needed. At the end of your training, you will have developed the following skills: Teamwork, problem solving, listening, communication, customer service, time management, attention to details and social media. After training you will be familiar with our IT systems requirements and implementation, Social media, understand the standards & procedures of the business.. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. Formal Training: Inventory Management Software Financial Management Software Microsoft Office - Including Excel Word, Email etc. Social Media One-to-one daily contact with customers, clients, stakeholders and staff. GDPR Informal Training: Client/staff Engagement Appointment Scheduling, calendars, events, One-to-one daily contact & supervision with Senior Lead.