About this role
Job SummaryThe incumbent is assigned to the Office of the Managing Director and reports to the Chief Data Officer. The incumbent is responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support across the enterprise. The incumbent leads efforts to evaluate the efficiency and effectiveness of agency processes, identify opportunities for improvement, and recommend changes aligned with agency priorities.
QualificationsTo qualify for this position, you must meet one of the following Basic Requirements: Applicant must demonstrate at least one full year of specialized experience comparable in scope and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors) performing the following duties: Independently directing and personally performing enterprise transformation initiatives by applying Lean Six Sigma techniques, including data analysis, root cause analysis, and process optimization to diagnose and resolve systemic operational challenges; Developing and presenting analytical findings and strategic recommendations to executive leaders to build consensus and drive organizational change; and Serving as the subject matter expert leading the full change management lifecycle to implement new policies, procedures, or governance structures resulting in measurable improvements in agency performance and program effectiveness. For more information see link: Miscellaneous Administration and Program Series 0301 NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.
Major DutiesAs a Program Analysis Officer,GS-0343-15, you will perform the following major duties: Serve as the Enterprise Business Process Manager responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support. Apply expert knowledge of management and program analysis, business process management, and enterprise operations to evaluate and enhance agencywide business processes, programs, and procedures. Conduct end to end assessments to identify inefficiencies, operational risks, and opportunities for modernization. Use advanced data analysis tools, performance measures, process mapping, Lean/Six Sigma principles, root cause analysis, and other improvement methodologies to diagnose systemic issues and determine the policies, practices, procedures, training, and communication strategies required to achieve organizational outcomes. Lead or support Evidence Act-aligned program evaluations by assessing data quality, measuring program results, identifying performance gaps, and developing practical, actionable recommendations that strengthen evidence-based decision making and organizational accountability. Develop comprehensive reports, business cases, implementation plans, governance approaches, policies, and procedures that improve program effectiveness, operational efficiency, and agencywide performance. Translate analytical findings into clear strategies that guide leadership decisions and drive sustainable change.