Washington Headquarters Services

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Correspondence Analyst @ Washington Headquarters Services

Pentagon, Arlington, VirginiaHybridFull-timeJob reference IMP-13045897-26-KG
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About this role

Job SummaryThis position is in the Washington Headquarters Services (WHS), Executive Services Directorate (ESD), Correspondence Management Division (CMD), Records and Logistics Branch (RLB). The Division provides critical administrative support and executive staff assistance to the Secretary of War (SecWar), the Deputy Secretary of War (DepSec), the Department of War Executive Secretary (ExecSec), and their immediate senior staffs.

QualificationsIn order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your experience: Analyzing complex, high-visibility correspondence (such as White House, Congressional, or public inquiries) to determine and assign the Office of Primary Responsibility (OPR); and Monitoring suspense dates utilizing an enterprise correspondence and task management system (e.g., CATMS or TMT); and Digitizing, indexing, and archiving official records into electronic databases in compliance with DoW Guidance and National Archives and Records Administration (NARA) mandates. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave. Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.

Major DutiesIncumbent typical work assignments may include the following: Receive, analyze, and process high-visibility correspondence (including White House, Congressional, and public inquiries) directed to executive leadership, utilizing task management systems (e.g., CATMS) to assign appropriate action offices, required coordinators, and suspense dates. Monitor the status of assigned executive actions, enforce compliance with established deadlines, review the work of other analysts, and produce complex audit reports to identify bottlenecks and drive business process improvements. Oversee the safekeeping, digitization, indexing, and archiving of official executive records and digital libraries (Chronicle of Tenure), ensuring strict compliance with National Archives and Records Administration (NARA) mandates and facilitating records retirement (SF 135). Serve as the primary focal point for customer service and accountable official mail, prioritizing urgent or special-handling materials, and conducting specialized records research to support Freedom of Information Act (FOIA) requests, Presidential Libraries, and task forces. Serve as the technical lead and systems administrator for the enterprise correspondence control system; manage data transfers, evaluate image capture hardware/software, provide user training, and oversee the development and content management of the division's websites and digital portals.

Skills

Miscellaneous Administration And ProgramDepartment of Defense

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