About this role
Job SummaryThis position functions as Patient Safety Manager at Gallup Service Unit/Quality Management/Risk Management Branch. Incumbent promotes and leads a culture of safety at the facility and proactively mitigates risk of harm to patients in coordinated program management throughout the facilities' clinical and non-clinical departments. including an emergency department, and various ambulatory care clinics. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
QualificationsTo qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Education A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education(external link), Council on Accreditation of Nurse Anesthesia Educational Programs(external link), Accreditation Commission for Midwifery Education(external link), or an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was obtained. Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools (external link) is required for individuals who graduated from foreign nursing schools. Licensure For all grade levels and positions, applicants must have passed the National Council Licensure Examination(external link). In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below- MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Responsible for coordinating patient safety protocols and providing education to the staff about new procedures. Perform regular assessments of patient safety and the efficiency of the staff. Conduct risk-management training and risk analyses to determine potential risks. Ensure patient and staff safety, respond to claims of clinical malpractice, address patient complaints, and comply with federal and state regulations by review medical records for liability issues. Facilitate Root Cause Analysis and Healthcare Failure Mode and Effect Analysis activities and reporting. Responsible for making sure that the hospital or healthcare center as a whole embraces the overall culture of safety, providing regular training and retraining courses to staff. Improve patient outcomes, reducing risks, eliminating errors, implementing best practices and national initiatives, monitoring compliance, and leading organizational change. You must meet all qualification requirements within 30 days of the closing date of the announcement.
Major DutiesTotal Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov) Responsible for the day-to-day activities of the Patient Safety program consistent with facility accreditation standards, Federal regulations, best practices, and IHS policy. Manages a hospital-wide annual patient safety risk assessment based on culture of safety survey results, analysis of patient safety reports, targeted proactive risk assessments, and tracer activity findings. Develops an annual Patient Safety Plan to address identified risks, track corrective action plans, and promote a culture of safety. Review all patient safety reports, coordinates investigations, assesses severity of risk, assesses severity of harm, and closes reports in a timely manner, ensuring data integrity of all fields. Analyzes data to identify trends, patterns, and variations in clinical and non-clinical processes and systems to track patient safety risks and issues, communicating them and coordinating prioritization to ensure that resources are available to act on the highest priorities. Traces clinical and non-clinical processes and systems throughout the facility to identify potential risks to patient safety, areas of non-compliance to regulatory and accreditation standards, and opportunities to improve. Reviews patient safety reports and associated investigations to correctly assess the risk level of individual events. Tracks and trends adverse events and coordinates Proactive Risk Assessments (PRA) or recommends to executive leaders to charter proactive risk assessments.RequirementsSelectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.