About this role
*Tony Graham Automotive Group *
*Job Title *
Parts Clerk
*Report to *
Parts Manager
*Location *
1855 Merivale Rd Nepean, ON K2G 1E3? On-Site
*Employment Status *
Full-time permanent
*Closing Date*
Until filled
*Who We Are? *
The Tony Graham Automotive Group (TGAG) is a reputable and established business, with over 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. The car industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth, and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths. We offer a unique, diverse, and dynamic work environment.
*Job Summary *
The Parts Clerks reporting to the Parts Manager is primarily responsible for assisting the Dealership?s customers, technicians and retail/wholesale customers with parts requirements. The Parts Clerk is professional and cordial. At time the Parts Clerk may assist with Parts Deliveries.
*What we offer * You will work in a dynamic workplace with people who live the values of our organization and will enjoy many of the benefits and opportunities at Tony Graham Automotive Group, including:
* Participation in TGAG group benefit plan after three months and participation in the RRSP/DPSP after one year * Reimbursement of recertification and designation costs * Professional development opportunities * Staff discounts on new and used car sales and parts and service rates * Paid birthday leave. * Employees can purchase parts on behalf of their family members and obtain the employee discount.
*Reasons why you?ll enjoy working with Tony Graham Automotive Group *
* Career Development: Internal hiring is a big part of our recruitment process. We encourage our employees to strive for more challenging roles in the workplace * The safety of our employees is our top priority. We ensure that we stay compliant with the Ontario Occupational Health & Safety Act and Regulations * Paid Training/Professional development opportunities * Paid birthday leave ? We offer our employees to have the opportunity to take their birthday off paid * Welcoming work culture & great workplace environment
*What you offer *
*General Responsibilities: *
* Answer telephone enquiries and service customers efficiently and professionally * Process all parts inventory information and controls into applicable software * Work with parts team to ensure accuracy and resolve any discrepancies * Purify files on a regular basis * File all Manufacturer?s reference paper work; i.e. packing slips, bills of lading, etc. * Verify all Manufacturer's packing slips to invoices * Verify all purchase orders against invoices * Stamp all invoice packaging slips daily * Maintain and revise inventory computer system as required * Attend department meetings as required * Assist in verifying, transcribing and coding all repair orders for accuracy and legibility * Maintain clean and orderly work areas and equipment * Control daily parts ordered for service department * Verify security and lock up at day's end as required * Ensure compliance with all policies and procedures of the Tony Graham Automotive Group * Ensure compliance with all applicable legislation (i.e., Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Highway Traffic Act, etc.) * Any other responsibilities are required and/or as assigned
*Retail/Wholesale Customers:*
* Handle all telephone parts orders for pick-up and delivery * Obtain a deposit (or full payment on non-returnable items) on all retail orders * Obtain customer signature for all charge accounts * Receipt cash customer invoices and place cash in cash drawer * Pick invoices and place