About this role
Closing Date: September 7th, 2026 at 4:00 PM
Depends On Experience (DOE)
Essential Duties and Responsibilities:
• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective beverage management within a casino environment
• Ensure total compliance with all responsible alcohol service policies.
• Assist with supervising team members on the proper instructions of alcohol handing, cash handling and workplace safety rules.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.
Supervisory Responsibilities
Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Skills/ Requirements
• High School Diploma or equivalent required.
• Prior experience in food and beverage management required.
• Experience working in a fast paced high volume bar, restaurant or nightclub is preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.