Cloud Engineer @ UpSlide

UpSlide is the document production layer for financial services . We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner , with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents. We are a certified B Corporation , upholding the belief that businesses should have a positive impact on society. Our values ✨ Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value: Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables. Trust: We are passionate, committed, and free to act with autonomy. Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients. The team 🧑‍🤝‍🧑 You will join the IT & Infrastructure team composed of Lounis Hammar , Steve Garnier and Tim Biyot. You will work day-to-day with the Engineering Team and the UpSlide Support Team. Team goals 🎯 This role is not primarily L1 support; it focuses on platform reliability, dev enablement and workplace engineering , while contributing to support through automation and scalable solutions. Your responsibilities 🖋️ Mission 1 : Run and evolve the Cloud Platform (Azure) with an SRE mindset Own day-to-day operations Drive improvements of our Azure infrastructure (availability, performance, scalability, cost). Define and implement reliability practices: monitoring standards, alerting strategy, incident response, postmortems, runbooks. Improve resiliency: backups/restore strategy, DR scenarios (RPO/RTO), regular testing of recovery procedures. Standardize cloud governance: subscriptions, RBAC, tagging, policies, resource conventions, access reviews. Mission 2: Observability ownership (Datadog) Own Datadog configuration and coverage: dashboards, logs, traces, monitors, alert tuning and noise reduction. Ensure meaningful service-level visibility (SLO-style indicators when relevant) and actionable alerts. Partner with dev teams to improve instrumentation and operational readiness. Mission 3 : Dev Enablement: CI/CD, pipelines and test environments (Azure DevOps) Be the infra point of contact for the dev team on devs topics: pipelines, release processes, environments, access. Maintain and improve Azure DevOps pipelines (templates, reusable tasks, approvals, gated deployments, security of service connections). Build and maintain reliable test/staging environments (repeatable provisioning, environment parity, automated teardown where possible). Improve developer experience: self-service patterns, documentation, “golden paths” for new services or apps. Mission 4 : Infrastructure as Code & automation Own and expand IaC (Bicep): modular patterns, code reviews, environment consistency. Automate recurring operations (provisioning, standard changes, patching checks, compliance reporting). Reduce manual and tribal-knowledge ops via standardized workflows and documentation. Mission 5: Modern Workplace: Windows 11 + Intune + M365 foundations Improve and maintain endpoint management at scale (Intune policies, compliance, app deployment, Autopilot, update rings). Strengthen identity/device security posture (Conditional Access alignment, MFA, device compliance-driven access). Build automation/self-service to reduce L1/L2 load (packaging, scripted remediations, onboarding/offboarding flows). Partner with IT support to improve processes and reduce ticket volume (root-cause fixes, tooling, reporting). Mission 6 : Documentation, standards, and internal “platform product” mindset Maintain clear documentation: architecture diagrams, runbooks, onboarding guides, troubleshooting playbooks. Define and evangelize standards across cloud, pipelines, monitoring, and workplace configuration. Act as a multiplier for both IT and Engineering through clear processes and a service-oriented approach. Your goals ⚡ First 30–60 days Map current platform & workplace posture (Azure, ACA, Datadog, Intune) + quick wins list. Reduce top alert noise and publish a core dashboard pack + incident/runbook baseline. Stabilize pipelines with templates + secure service connections basics. End of Probation Repeatable staging/test environment provisioning (IaC + pipeline triggers). Endpoint baseline improvements (Autopilot/Intune posture, compliance-driven access). Backup/restore and DR runbooks tested at least once for key services. Pay and benefits: Salary range covers multiple career levels and will be refined during interviews based on experience.