About this role
UpSlide is the document production layer for financial services . We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner , with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents. We are a certified B Corporation , upholding the belief that businesses should have a positive impact on society. β¨ Our values Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value: Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables. Trust: We are passionate, committed, and free to act with autonomy. Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients. π€ The team You will join the People team as Lead People Ops , based in our Paris office, reporting directly to Aurore (Deputy CEO and Chief Transformation Officer). Who is the People team? Andrea , Senior Talent Acquisition Specialist, anime aficionado; she has the best recommendations! Misbah , Expert Talent Acquisition Specialist, trying to convert the team to matchas Iman , Senior HR Project Manager and Fashion Guru Laetitia , Senior People Ops, currently on maternity leave, our foodie who knows the best places in town! Aurore, CTO, 15-year boxer. Knocks out deadlines, not morale! You'll work hand in hand with our People Ops Specialist and apprentice on the operational side, and closely with our HRBP, Talent Acquisition, and Finance teams. π― Team goals The People Ops team makes sure HR operations run flawlessly across all our entities: processes are reliable and constantly improved, our HR data is accurate and trustworthy in our HRIS, and every activity has clear objectives, an owner, and measurable KPIs, so the team focuses its energy where it has the most impact. ποΈ Your responsibilities Define, manage, and improve our HR processes (~60%) Make sure HR processes (onboarding, offboarding, contracts, payroll, personnel administration, ticket management) run error-free and on time Regularly audit and optimise these processes Example activities: map existing processes, test and roll out new tools or automations, retire processes that are no longer useful or too complex, renegotiate or evolve vendor contracts. Own our HRIS (~20%) Ensure People data (HR, payroll, administrative) is reliable, up to date and accessible to whoever needs it to deliver Example activities: regularly audit the reliability and completeness of HR/payroll data in Lucca, structure user access and permissions, run high-ROI campaigns. Pilot the performance of the People Ops activity (~10%) Make sure every activity has clear objectives, an owner and clear KPIs, and that performance keeps improving over time Concentrate resources and effort on the highest-impact activities Example activities: arbitrate priorities and resource allocation based on business impact. Lead and grow the People Ops team (~10%) Set clear expectations, build a collaboration framework and team rituals Evaluate and grow your team's talent through regular feedback Drive continuous improvement of working methods, and lead by example on UpSlide's values and behaviours β‘ Your goals In your first 3 months, you will understand and optimise/kill what already exists: Map the key HR processes (onboarding, offboarding, contracts, payroll, tickets) and diagnose what to simplify, optimise, or kill Get the most out of Lucca, so it becomes our single source of truth, with as many processes/workflows/campaigns managed there as possible Set up a first steering framework defining the standards of excellence for the function Secure the run: zero payroll or administrative incidents during your onboarding period By 6 months, you will show a first measurable impact on the 3 pillars of this role: Processes rebuilt, killed, or simplified with a demonstrated gain in time or reliability 100% reliable HR data on at least the key scopes (contracts, absences, onboarding/offboarding) A simple dashboard in place, tracked monthly, showing the progress of 2-3 Ops KPIs Vendors or tools challenged/renegotiated At UpSlide, we have a career path to help you grow.