About this role
We're looking for a Sales Support Administrator, with experience of working with sales team, to provide administrative sales support to one of the sales team in GTM, focusing on efficient processing and maintenance of core sales and revenue activities.
You will support internal sales teams and operational processes rather than acting as a client-facing relationship owner. You will ensure orders, billing, and system updates are completed accurately and on time, contributing to a smooth sales and revenue cycle.
Responsibilities
Operational & Administrative Support
Process and maintain Sales BU activities, including:Resetting and updating system settingsMaintaining accurate product and customer configurationsSupport revenue and billing activities ensuring accuracy of data and alignment with agreed commercial termsProcess new orders and quick-win opportunities, ensuring timely setup and readiness for deliveryComplete routine data entry and updates across systems (e.g. CRM / billing / systems)
Sales Support (Execution)
Support the preparation and processing of quotes, orders and contracts, ensuring information is complete and accurateMaintain clean and up-to-date CRM records for all supported transactionsTrack progress of orders and raise issues where information is missing or incorrect
Process & Quality
Follow defined processes and procedures to ensure consistency and complianceIdentify and escalate data quality issues or recurring errors to senior team membersSupport simple process improvements through feedback on operational challenges
Communication & Coordination
Act as a point of contact for internal queries relating to order processing, billing or setupLiaise with relevant internal teams (e.g. billing, ops, support) to resolve queries and complete tasksProvide timely updates on task progress and completion Experience in a sales administrative, sales support, or sales operations roleExperience speaking to customers. Comfortable working with systems such as CRM, billing platforms or internal toolsStrong attention to detail with the ability to handle high-volume, process-driven workGood written and verbal communication skillsAbility to follow processes and work within defined guidelines Benefits package includes:
Hybrid working - 40% office basedGreat compensation package and discretionary bonusCore benefits include Pension, Bupa healthcare, Sharesave Scheme and more25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
Grade: EB10/F
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