About this role
Salary: £? - ? per year
Requirements: Previous experience in an IT support, ICT support, service desk or business support environment.Good understanding of IT systems, applications and troubleshooting processes.Strong organisational and problem-solving skills.Excellent verbal and written communication skills.The ability to build positive working relationships with stakeholders at all levels.A customer-focused approach with the ability to manage multiple priorities.A keen interest in technology and keeping up to date with industry developments.Proficiency in Microsoft Office applications and common business systems. Responsibilities: Support the ICT team with a variety of day-to-day operational activities to help ensure the smooth delivery of ICT services across the organisation.Provide first line ICT support to internal users.Assist with troubleshooting and resolving hardware, software, system and user-related issues.Support the management and maintenance of business systems and applications.Assist with data management, reporting and system administration tasks.Log, track and update support tickets to ensure timely resolution.Work closely with colleagues to achieve ICT service delivery objectives and implementation targets.Assist with system upgrades, testing and new technology rollouts.Promote best practices and help users maximise the use of ICT systems. Technologies: HardwareICTSupport More:
We are currently recruiting for an IT Business Support Officer to join a busy public sector organisation based in Dagenham, Essex. This is a temporary assignment initially for 3 months, with potential extension, offering a pay rate of £17.00 per hour. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems.
last updated 35 week of 2026