About this role
Salary: £100,000 - 100,000 per year
Requirements: Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership.Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem.Experience in defining offerings, pricing models, solution architectures, and GTM toolkits.Exposure to AI, especially GenAI, workflow automation, LLM integration, and agentic AI concepts.Strong commercial acumen with the ability to turn technology into compelling business value propositions.Proven ability to analyze competitive landscapes and craft differentiation strategies.Experience working in global, matrixed organizations with cross-functional teams.Executive-level communication, storytelling, and stakeholder management skills.Innovation mindset with a bias for action, thought leadership, and continuous improvement. Responsibilities: Develop and maintain global offerings and solutions spanning modules, industries, and horizontal capabilities.Define offering scope, value propositions, target personas, use cases, and success metrics.Partner with Value Engineering to embed industry accelerators, blueprints, and delivery methods into portfolio offerings.Maintain the global portfolio roadmap, including modules, industries, AI capabilities, and innovation themes.Monitor market trends, ServiceNow releases, ecosystem movements, and customer demand signals.Prioritise feature and capability development in alignment with strategy and investment priorities.Perform competitive analysis, benchmarking, and positioning activities.Ensure each offering has a clear differentiation narrative backed by assets and proof points.Partner with Sales Enablement to incorporate competitive insights into battlecards and GTM materials.Define pricing models, packaging structures, and service tiers for each portfolio offering.Collaborate with sales, finance, and regional leaders to ensure commercial viability.Develop GTM toolkits including offering sheets, sales plays, use case packs, and customer-value narratives.Drive R&D initiatives along with the R&D engineering team, focusing on automation, AI-driven workflows, industry innovations, and next-gen platform capabilities.Collaborate with Alliance teams, startups, and technology partners to incubate new solutions.Own the Agentic AI and GenAI portfolio roadmap, defining use cases, AI agents and workflows, data and model integration, and industry-specific AI accelerators.Ensure alignment with ServiceNows AI capabilities, including Now Assist and AI Control Tower.Work closely with the CTO / Portfolio Lead, Sales Enablement & GTM, Value Engineering CoE, Industry Directors, and the Alliance Team.Ensure portfolio excellence across the entire offering lifecycle.Support governance processes for asset management.Track performance of offerings, including pipeline, win rates, adoption, and margin.Provide regular updates to leadership on the health of the portfolio and innovation pipeline. Technologies: Agentic AIAIAI AgentsCloudCTOEmbeddedSupportLLMServiceNowCRM More:
hackajob is partnering directly with Atos to hire for this role. We are Atos Group, a global leader in digital transformation with c. 56,000 employees and annual revenue of c. 7.2 billion at the go-forward perimeter, operating in 54 countries under two brands, Atos for services and Eviden for products and systems. We are European number one in cybersecurity and a leader in cloud, and we are committed to a secure and decarbonized future through tailored AI-powered, end-to-end solutions for all industries. This senior Portfolio Director role sits within our Global ServiceNow Portfolio organisation and works directly with our CTO / Portfolio Lead to shape and evolve our global portfolio of offerings, solutions, and innovation assets. We offer the opportunity to influence next-generation GenAI and Agentic AI offerings, visibility across global executive leadership, sales, delivery, and partners, access to innovation programs and ecosystem partners, competitive compensation, strong career progression, and investment in professional development. Diversity and inclusion are embedded in our DNA, and we are committed to a fair work environment for all.
last updated 35 week of 2026