About this role
Salary: £100,000 - 100,000 per year
Requirements: Formal training or certification on site reliability engineering concepts and advanced applied experienceDemonstrated hands-on experience with Amazon Web Services (AWS), including deploying, operating, and maintaining resilient, highly available workloads in a cloud environmentDemonstrated proficiency in reliability, scalability, performance, and enterprise system architecture, with hands-on experience conducting resiliency design reviews and implementing resiliency best practicesFluency in at least one programming language such as Python, Java/Spring Boot, or .NETProficient knowledge and experience in observability, including white and black box monitoring, service level objective alerting, and telemetry collection across large-scale production environmentsProficiency with continuous integration and continuous delivery practices and toolingProficiency with container technologies and container orchestrationExperience troubleshooting common networking technologies and issuesAdvanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines, with a demonstrated ability to evaluate and recommend suitable new technologiesDemonstrated experience using enterprise-authorized AI capabilities within the work environment to improve site reliability engineering workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivityAbility to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectationsExperience with cloud platforms and infrastructure-as-code tooling in an enterprise environmentFamiliarity with chaos engineering principles and proactive resiliency testing practicesExperience contributing to communities of practice, internal knowledge-sharing forums, or engineering guildsExposure to advanced observability platforms and distributed tracing in large-scale production environments Responsibilities: Consistently champion site reliability culture and practices, documenting and sharing knowledge across our organization through internal forums and communities of practiceDrive initiatives to improve the reliability and stability of our teams applications and platforms using data-driven analytics to improve service levels, proactively identifying and resolving technology-related bottlenecksCollaborate with our team to identify comprehensive service level indicators and partner with stakeholders to establish reasonable service level objectives and error budgetsDesign and implement observability frameworks and alerting strategies, including white and black box monitoring, service level objective-based alerting, and telemetry collection to ensure proactive detection and responseServe as the primary point of contact during major incidents for our application, applying strong diagnostic skills to identify and resolve issues quickly and minimize business impactApply deep technical expertise within one or more technical domains, sharing knowledge and providing guidance to peers across the teamDrive reuse-first adoption of AI-assisted reliability workflows across the software development lifecycle and toolchain practices (e.g., continuous integration/continuous delivery quality checks, test and validation automation, and operational readiness), ensuring traceability, auditability, resiliency, and security controlsUse enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements Technologies: AIAWSCloudSupportJavaMarketingPythonSecuritySpringSpring BootWebASP.NET More:
We are JPMorganChase, partnering directly with hackajob to hire for this Lead Site Reliability Engineer role within Infrastructure Platforms. This role gives you the opportunity to help define the future of a globally recognized firm, make a direct impact on reliability outcomes, and act as a technical authority for medium to large-sized products. We offer a first-class business in a first-class way approach, a strong culture of diversity and inclusion, and a corporate functions environment where our teams support finance, risk, human resources, marketing, and other essential business areas.
last updated 35 week of 2026