About this role
Salary: £? - ? per year
Requirements: Experience providing 1st and 2nd line IT supportStrong knowledge of Windows OS, Active Directory, and Microsoft 365/Office 365Understanding of TCP/IP, DNS, and basic networkingGood customer service and communication skillsStrong troubleshooting and problem-solving abilitiesAbility to work independently and as part of a teamPrevious experience within an educational environment would be desirableFull UK driving licence and access to a vehicleAppropriate qualifications and training for the role Responsibilities: Provide 1st and 2nd line technical support for PCs, laptops, mobile devices, and softwareInstall, configure, and troubleshoot computer hardware and Windows operating systemsSet up and support AV equipment, projectors, and video conferencing systemsManage Active Directory accounts and password resetsAssist with network troubleshooting, including Wi-Fi and physical connectivityMaintain accurate IT asset, software, and equipment recordsSupport schools with day-to-day IT issues and technical queriesFollow health, safety, and IT security procedures Technologies: Active DirectoryHardwareSupportMicrosoft 365MobileNetworkOffice 365SecurityTCP/IPWindows More:
We are a central Trust IT team supporting multiple schools across Greater London and Essex. This is a permanent, full-time IT Technician role within the education sector, offering a competitive salary based on experience, career development and training, and the opportunity to work across multiple school sites. We offer a supportive team environment and a competitive salary and benefits package.
last updated 35 week of 2026