About this role
Salary: £? - ? per year
Requirements: A proven track record in 1st and 2nd line technical support, preferably within an educational environment.Strong knowledge of Active Directory, Windows OS, MS Office/Office 365, and network protocols (TCP/IP, DNS).A strong focus on customer service with the ability to explain technical issues to non-technical users.An analytical, problem-solving mindset with excellent organisational skills and attention to detail.A strong teamwork ethic and the ability to work independently in a fast-paced environment.A valid UK driving license and access to a vehicle are essential.Appropriate qualifications and training for the role.A valid enhanced Disclosure and Barring Service (DBS) check, or willingness to undertake one.Safeguarding checks in line with statutory guidance may be required. Responsibilities: Provide high-quality 1st and 2nd line technical support for desktop PCs, laptops, mobile devices, and software.Install, configure, and upgrade computer hardware and Windows operating systems.Set up and troubleshoot audio-visual equipment in classrooms and meeting rooms, including projectors and video conferencing systems.Perform basic system administration tasks such as Active Directory account management and password resets.Assist with network troubleshooting, including Wi-Fi connectivity and physical patching.Maintain accurate records of IT assets, software licensing, and equipment inventory.Adhere to health and safety regulations, including the manual handling of equipment like desktop computers and printers.Work across several schools and travel between sites as required. Technologies: Active DirectoryHardwareSupportMobileNetworkOffice 365TCP/IPWindows More:
We are a central Trust IT Team supporting several schools across Greater London, Romford and Essex. This is a permanent, full-time IT Technician role offering a competitive salary based on experience. We provide a stimulating, supportive, and rewarding working environment where all staff are valued, with benefits including a Local Government Pension Scheme with a generous employer contribution, access to tailored CPD and professional development, 24/7 Employee Assistance Programme and wellbeing support, and consideration for flexible working requests to support work-life balance.
last updated 35 week of 2026