About this role
Salary: £100,000 - 100,000 per year
Requirements: 5-7 years of experience in product development of highly technical productsExperience in Product Management or a similar product development role at or above Senior Product Manager levelExperience crafting and tailoring messages for potential customers, including executivesAbility to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developmentsProfessional fluency in German and EnglishDegree in a technical or related field, or equivalent professional experienceAI-related experience, with product development for AI agents a plusSome coding experience with React, Typescript, and GoMBA or equivalent professional experiencePast roles interfacing with end customers to influence software development Responsibilities: Partner directly with our engineers and customers to build and ship enterprise-grade AI agents that handle thousands of customer conversations a dayEngage with all levels of our customers businesses to discover and assess requirementsPrepare and present demonstrations of our agentAddress and overcome technical challenges in business processes by working with technical counterpartsDevelop and improve our virtual agents to fit and anticipate customer needs and business processesBecome trusted advisors and drive strategic technical strategies for our customersWork with our engineering and product development teams to scope and implement new features essential to customer success Technologies: AIAI AgentsProduct ManagerReactTypeScriptCTOSupportSalesforceVR More:
We are Sierra, and we are creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by our values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape our culture and our work. Our co-founders are Bret Taylor and Clay Bavor. We offer flexible unlimited paid time off, medical, dental, and vision benefits for you and your family, life insurance and disability benefits, a retirement plan dependent on country of employment, parental leave, fertility and family building benefits through Carrot, lunch plus snacks and coffee, a discretionary benefit stipend, and free alphorn lessons. Eligible full-time employees can also participate in our equity plans, subject to the terms of the applicable plans and policies. We encourage people from all backgrounds to apply and value diversity across our team.
last updated 35 week of 2026